Information in compliance with personal data protection regulations
In Europe and Spain there are data protection regulations designed to protect your personal information that is mandatory for our entity.
Therefore, it is very important for us that you fully understand what we are going to do with the personal data that we request.
Thus, we will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what to do with your personal information.
Por favor, si una vez leída la presente información le queda alguna duda, no dude en preguntarnos.
Muchas gracias por su colaboración.
- ¿Quiénes somos?
- Nuestra denominación: Factor Odor, S.L.
- Nuestro CIF / NIF: B85721959
- Nuestra actividad principal: TRANSPORTE DE PASAJEROS Y NIMORISTA/MAYORISTA DE VIAJES
- Nuestra dirección: OAXACA,17 1º 1ª, CP 10005, CÁCERES (Cáceres)
- Nuestro teléfono de contacto: 696115387
- Nuestra dirección de correo electrónico de contacto: firstname.lastname@example.org
- Nuestra página web: factorocio.es
- Para su confianza y seguridad, le informamos que somos una entidad inscrita en el siguiente Registro Mercantil /Registro Público: Registro Mercantil de MADRID T 26775 , F28, S 8, H M 482478, I/A 1 ( 1.07.09)
We are at your disposal, do not hesitate to contact us.
- What are we going to use your data for?
In general, your personal data will be used to relate to you and to provide you with our services.
Likewise, they can also be used for other activities, such as sending advertising or promoting our activities.
- Why do we need to use your data?
Your personal data is necessary to be able to relate to you and to be able to provide you with our services. In this sense, we will put at your disposal a series of boxes that will allow you to decide clearly and easily on the use of your personal information.
- Who will know the information we ask for?
In general, only the personnel of our entity who are duly authorized may have knowledge of the information we request.
Likewise, entities that need access to it may be aware of your personal information so that we can provide our services to you. For example, our bank will know your data if payment for our services is made by card or bank transfer.
Likewise, those public or private entities to which we are obliged to provide your personal data due to compliance with any law, will have knowledge of your information. Taking an example, the Tax Law obliges to provide the Tax Agency with certain information on economic operations that exceed a certain amount.
In the event that, apart from the aforementioned assumptions, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.
- How are we going to protect your data?
We will protect your data with effective security measures based on the risks associated with the use of your information.
For this, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is safe at all times.
- Will we send your data to other countries?
In the world there are countries that are safe for your data and others that are not so safe. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of protecting your data.
In the event that, in order to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission in advance and apply effective security measures that reduce the risks of sending your information personal to another country.
- How long are we going to keep your data?
We will keep your data during our relationship and as long as we are required by law. Once the applicable legal deadlines have ended, we will proceed to eliminate them in a safe and environmentally friendly manner.
- What are your data protection rights?
At any time you can contact us to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship ends, if this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called "portability" and can be useful in certain situations.
To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, in order to identify you.
In the offices of our entity we have specific forms to request these rights and we offer our help to complete them.
Para saber más sobre sus derechos de protección de datos, puede consultar la página web de la Agencia Española de Protección de Datos (www.agpd.es).
- ¿Puede retirar su consentimiento si cambia de opinión en un momento posterior?
Usted puede retirar su consentimiento si cambia de opinión sobre el uso de sus datos en cualquier momento.
Así por ejemplo, si usted en su día estuvo interesado/a en recibir publicidad de nuestros productos o servicios, pero ya no desea recibir más publicidad, puede hacérnoslo constar a través del formulario de oposición al tratamiento disponible en las oficinas de nuestra entidad.
- If you understand that your rights have been neglected, where can you make a claim?
In case you understand that your rights have been neglected by our entity, you can make a claim at the Spanish Agency for Data Protection, through any of the following means:
- Electronic office: www.agpd.es
- Postal address:
Spanish Agency for Data Protection
C / Jorge Juan, 6
- Via telephone:
Loss. 901 100 099
Loss. 91 266 35 17
Filing a claim at the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or attorney is not necessary.
- Will we create profiles on you?
Our policy is not to create profiles on the users of our services.
However, there may be situations in which, for the purpose of providing the service, commercial or otherwise, we need to prepare profiles of information about you. An example could be the use of your purchase or service history to be able to offer you products or services adapted to your tastes or needs.
In this case, we will apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their own benefit.
- Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for different activities, we will always request your permission in advance through clear options that will allow you to decide about it.